Cookies Policy

Cookies are small text files or similar pieces of information that are stored on your computer, mobile phone, tablet or another device when you visit a website. They allow the site to recognise your browser or device and remember information about your visit. Some cookies last only while you are using the site. These are often called session cookies. Others remain for a set period or until you delete them. These are often called persistent cookies.

We use cookies and similar technologies for several purposes. Some are needed for the site to operate securely and to provide functions that you ask for. Others help us understand how people use the site, remember choices, or make information and advertising more relevant. The cookies used can depend on the pages you visit, the functions you use, your consent choices and the settings on your device.

Cookies may be set by us or by a service provider acting on our behalf. Where a cookie is not strictly necessary for the basic operation of the site, we will ask for your consent where this is required by law. You can change or withdraw your choices using the cookie notice and the controls made available on the site.

Cookie information may be connected with technical details such as your browser type, device type, approximate location, pages visited, time spent on a page and actions taken on the site. We use this information in line with our wider privacy information. A cookie does not normally contain your account password.

The cookie notice on our site may group cookies into the categories below. The exact cookies available can change as our site, security arrangements and online services develop. The purpose of a cookie is considered when it is placed in a category.

Strictly necessary cookies

Strictly necessary cookies support the basic operation, security and stability of the site. They are not used to build a marketing profile about you and are generally required to provide a service you have requested. For example, they may keep a secure account session active while you move between pages or help us recognise that a sign-in request has been completed safely.

They may also help protect the site from suspicious activity, prevent repeated requests from causing problems, or remember a security setting during a visit. If you block these cookies, you may be unable to sign in, remain signed in, use parts of your account, or complete certain actions. Because these cookies are essential, they may operate without a separate optional consent choice where the law allows.

Performance and analytics cookies

Performance and analytics cookies help us understand how the site is used and whether it is working as expected. They can show which pages are visited, how users move through the site, whether a page loads correctly, and where technical errors occur. For example, they may tell us that a particular page is taking longer to load or that users are leaving before a form is completed.

We use this information in an aggregated or otherwise limited way to identify technical issues, measure site performance and decide where changes may be needed. These cookies are not essential to browse the site, and they will be used according to your consent choices where consent is required.

Functionality cookies

Functionality cookies allow the site to remember choices you make so that your next visit can be more consistent. For example, they may remember a display preference or the options you selected in a site notice. They may also help retain a setting connected with the way a page is shown during a session.

These cookies are intended to make requested functions easier to use rather than to measure general activity or deliver marketing. If you refuse them, the site can still operate in many cases, but you may need to enter or select the same preferences again. Some features may also be less convenient or may not be available.

Marketing cookies

Marketing cookies may be used to understand how visitors reach the site, measure the performance of marketing activity, or make advertising and promotional information more relevant. For example, they may help show whether a campaign led someone to visit the site or help limit how often the same advert is shown.

These cookies may involve information about your browsing activity across sites or services where the relevant cookie provider operates. We do not use marketing cookies unless you have given consent where this is required. If you refuse them, you can still use the main site, although marketing information may be less tailored and campaign measurement may be less complete.

When you first visit the site, our cookie notice may explain the categories of cookies we use and give you controls for optional cookies. You can accept all available categories, refuse optional categories, or select the categories you are willing to allow. Your choice may be stored in a strictly necessary cookie so that we do not ask you the same question on every page.

You can change your mind. Use the cookie settings control available through the site notice or the relevant privacy and cookie controls on the site. If you withdraw consent, this will stop future use of optional cookies where the relevant control can do so. It may not remove information already collected, and some cookies may remain until they expire or you delete them in your browser.

Cookie choices are usually saved separately for each browser and device. If you use a different phone, computer, tablet or browser, you may need to make your choice again. Deleting all cookies can also remove the record of your previous choice and cause the cookie notice to appear again.

Most browsers allow you to see, delete, accept, refuse or block cookies through their privacy or security settings. The names of the controls can differ between browsers and devices, but the general process is similar.

1. Open your browser settings or preferences and find the section for privacy, security or cookies.
2. Choose whether to allow cookies, block all cookies, block certain types of cookies, or ask before a cookie is stored.
3. Use the available option to delete existing cookies if you want to remove cookies already stored on your device.
4. Close and reopen your browser, then visit the site again so that the new settings can take effect.

Your browser may let you manage cookies for all websites or for individual websites. Managing them for the site alone can be a useful alternative to blocking cookies everywhere. You may also be able to clear website storage without clearing your whole browsing history. Follow the instructions provided by your browser or device manufacturer if you need help finding these controls.

Deleting or blocking cookies can sign you out of your account, remove saved preferences and affect other websites as well as ours. Browser controls may also treat strictly necessary and optional cookies differently. The cookie notice on our site is the better option when you want to manage optional categories without changing your wider browser settings.

If you block all cookies, the site may not work fully. You may have difficulty signing in, moving securely between account pages, saving your settings, completing forms or using certain account functions. A page may also ask you to make the same choice again, or may not display information in the way you expect.

Blocking performance, functionality or marketing cookies normally has a more limited effect. The site may continue to operate, but we may have less information about technical problems, your selected preferences may not be retained, and marketing information may not be tailored. Blocking one category does not necessarily block every cookie, because strictly necessary cookies may still be required for basic operation.

If a site function does not work after you change your settings, you can try allowing strictly necessary cookies, clearing old site data, closing and reopening your browser, or using the cookie controls on the site. If the issue continues, contact us so that we can help identify whether it is connected with your cookie settings.

If you have a question about this Cookies Policy, the cookie notice, or the choices available on our site, contact us at support@goldriverstar-casino.co.uk. You can also contact us through the live chat on the site.

When you contact us, tell us which device and browser you are using and describe the problem or question as clearly as you can. Please do not send your password or full payment details by email or live chat. We may ask for information needed to confirm your account before discussing account-specific matters.

We may update this Cookies Policy when our site, technology, legal obligations or cookie practices change. The current version will be made available on the site. Any change will apply from the date it is published unless a different date is stated.