Gold River Star Casino Mobile App: Mobile-Optimised Play

The mobile option available from Gold River Star Casino is a mobile-optimised website. Open it in your mobile browser for a layout designed to work on a smaller screen, with access to the account and casino services available through the browser experience.

You can choose between fun play and real play. Fun play uses credits that do not equal real money, while real play uses your account for deposits and wagers. Some titles unlock only after a real-money deposit has been made.

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Mobile access also gives you a practical way to manage your account settings, set a deposit limit and reach our support team. You do not need to use a separate desktop setup to get started with the mobile-optimised experience.

1. Open your mobile browser

   Use your mobile browser to open the Gold River Star Casino website and bring up the mobile-optimised experience.

2. Enter your account details

   Sign in with your account credentials and password. Keep these details private and do not allow another person to use your account.

3. Choose your play mode

   Select fun play with non-cashable credits or real play when you are ready to use your real-money account.

4. Use the account controls you need

   Set a deposit limit, contact support or continue to play. When you finish, use the sign-out option and confirm that you want to log out.

The mobile experience follows the same account rules as other play modes. Your information must be authentic and accurate, and only one casino account is permitted per household.

SSL encryption protects money transfers, personal information and banking information when you use our services. This protection applies to the connection used for your mobile activity.

• Keep the full legal name on your account accurate and authentic.
• Use payment details registered in your own name when making a deposit.
• Keep your account credentials confidential and do not share access with another person.
• Use only one account for your household.
• Log out when your mobile session is complete.

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Account verification can be required as part of account administration. Keeping your details current helps us match your account information with the payment information you use.

You can use the cashier from a mobile browser to choose from the payment options available to you. Only payment methods shown in the cashier are accepted, and the deposit must come from a bank account, card or wallet registered in your own name.

The cashier shows the applicable minimum and maximum for the method you select. Before confirming a mobile deposit, check the method, the amount and the 3% processing fee so you know the total cost of the transaction.

Mobile access makes your account controls available while you play. Set a limit that suits your budget before depositing, and use a break if you want time away from play.

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Real-money play is for players aged 18 and over. Attempts by minors to access accounts are tracked and blocked, and staff are trained to detect compulsive and underage gambling.

Our live chat is available 24/7 and connects you directly with the support team in English. It is a straightforward way to ask for help while using the mobile-optimised website.

You can also use the general enquiries email address for account questions. A separate finance and documents email address is available for financial matters and document requests.

The website is available in English, French, German, Italian and Spanish. Choose the language that is most comfortable for you when using the mobile experience.

A few quick checks can make mobile play easier to manage. Go through them before you deposit or begin a real-money session.

1. Open the mobile-optimised website in your mobile browser.
2. Make sure your account information is authentic and accurate.
3. Check that the payment method is registered in your own name.
4. Look at the minimum deposit, maximum deposit and 3% processing fee for the method you plan to use.
5. Set your deposit amount limit before real-money play.
6. Choose fun play if you want to use non-cashable credits.
7. Keep your password private and log out when you finish.

These steps keep the mobile experience focused on the features you need: access to your account, a choice of play mode, payment controls, safer-play settings and direct support.